Terms and Conditions

Terms and Conditions

Welcome to ShivaCrystals. By accessing and using our website (https://www.shivacrystals.com/), you agree to comply with and be bound by the following terms and conditions. Please review them carefully.

1. Acceptance of Terms

By placing an order or providing your personal information on our site, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website.

2. Product Information

We strive to provide accurate descriptions and images of our products. However, due to the natural variations in crystals, there may be slight differences in color, size, and texture between the product images and the actual items received.

3. Ordering and Payment

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason. Payment must be made at the time of ordering through our secure payment gateway.

4. Shipping and Delivery

We aim to process and dispatch orders promptly. Delivery times may vary based on location and external factors. Any customs duties or taxes imposed by the destination country are the responsibility of the customer.

5. Returns and Refunds

Due to the nature of our products, returns are only accepted for items that are damaged upon arrival. To initiate a return, please contact us within 48 hours of receiving the product, providing photographic evidence of the damage. Approved returns will be eligible for a replacement or refund.

6. Use of Products

Our products are intended for personal use only. They are not to be resold or used for commercial purposes without our express permission.

7. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of ShivaCrystals and is protected by copyright laws. Unauthorized use or reproduction is prohibited.

8. Limitation of Liability

ShivaCrystals shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our maximum liability is limited to the purchase price of the product in question.

9. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the website constitutes acceptance of any changes made.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in Ahmedabad, Gujarat.

11. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at:

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